I am a big believer in conducting monthly P&L review meetings with all HODs, their number twos and key executives of the hotel.
Even when the hotel is performing well financially, reviewing the P&L together helps the team understand cost heads, revenue heads and their impact on profitability.
These sessions often spark great ideas for revenue generation, guest experience enhancement, and cost control — insights that may never emerge during day-to-day operations.
Unfortunately, in the rush of busy operations, such meetings are sometimes treated as less important.
But in my experience, they are invaluable — not just for business performance, but also for grooming future leaders.
I still remember attending these meetings early in my career as a Restaurant Manager or Assistant F&B Manager.
My job was to prepare my department’s presentation and be ready with data for any cross-questioning. But in the process, I learned how every department contributes to the hotel’s overall financial health — knowledge that proved invaluable when I eventually became a General Manager.
Do you conduct similar monthly P&L reviews in your hotels? How do you involve your team in the process?